FAQs
Do your products have any side effects?
Our products are made with premium natural ingredients and are completely free from harmful toxins. However, certain natural ingredients may cause allergies in some individuals. We therefore recommend performing a patch test before using any product.
Are your products safe for pregnant women?
Yes, our products are safe to use during pregnancy. However, we do not recommend using our Hair Dye Shampoo during pregnancy.
How can I place an order online?
You can place an order directly on our website by selecting your desired product and adding it to your cart. You can also place an order through our Facebook or Instagram pages.
How can I make an online payment?
For online payments, please DM us on Instagram, and our team will share the available payment options with you. Orders that have already been placed cannot be shifted to an online payment method.
What is the standard delivery time?
Our standard delivery time is 6–8 working days nationwide. Please note that delivery times may vary due to unforeseen circumstances.
What is your shipment and return policy?
Our shipment and return policy is the same as mentioned on our website policy section.
How can I become a distributor or retailer of your products?
If you’re interested in becoming a retailer or distributor, please email us at info@plush-natural.com and our relevant team member will get in touch with you.
Are these products suitable for younger skin?
Yes, the products are gentle and generally suitable for younger skin. However, since every skin type is different, it’s best to do a patch test on a small area first. For specific skin concerns, consulting a dermatologist is also recommended.
How do I know which product is best for me?
You can DM us on Instagram for a free consultation, and our team will help you choose the most suitable products for your hair/skin.